Business details: Gurehmat Transport Pty Ltd, ABN 77 703 378 698, based in Melbourne VIC, Australia. Website: https://gurehmattransport.online. Email: ceo@gurehmattransport.online.
1. Acceptance of these terms
By requesting a quote, booking a service, or otherwise engaging Gurehmat Transport Pty Ltd ("we", "us", "our"), you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services. These terms apply in conjunction with any written quote, booking confirmation, or consignment note issued for a specific job.
2. Services we provide
Gurehmat Transport Pty Ltd provides freight and logistics services, including linehaul transport, local cartage, palletised freight movement, warehouse transfers, and related logistics support across Melbourne VIC and greater Victoria. The exact scope of services for any engagement will be set out in your quote or booking confirmation. We may decline or reschedule work where safety, legal, or operational requirements make performance impractical.
3. Quotes and bookings
Quotes provided by us are estimates based on the information you supply, including freight type, weight, dimensions, pickup and delivery locations, and timing. Quotes are valid for 14 days unless otherwise stated in writing. Final charges may vary if the actual freight differs from the details provided, if access conditions change, or if additional services are required. A booking is confirmed only when we accept it in writing or by email.
4. Your responsibilities
You agree to:
- Provide accurate and complete information about your freight, including weight, dimensions, and any special handling requirements;
- Ensure freight is properly packed, labelled, and secured for transport;
- Ensure safe and lawful access at pickup and delivery locations, including suitable loading facilities;
- Comply with all applicable laws and regulations relating to the goods being transported;
- Not consign dangerous, illegal, or prohibited goods without prior written disclosure and our written acceptance.
5. Payment terms
Unless otherwise agreed in writing, invoices are payable within 14 days of issue. We may require a deposit or upfront payment for certain jobs, particularly for new clients or large consignments. Late payments may attract interest and reasonable recovery costs as permitted by law. Goods may be retained or delivery withheld where amounts remain outstanding, to the extent permitted by law.
6. Title and risk
Risk in goods passes in accordance with the applicable contract of carriage and, where relevant, the Carriage of Goods by Land Act or equivalent Victorian legislation. You are responsible for insuring your goods against loss or damage unless we agree in writing to arrange cover on your behalf.
7. Liability and limitations
To the maximum extent permitted by law, our liability for loss of or damage to goods in our care is limited in accordance with the contractual limits stated in your consignment note or booking confirmation. Where no limit is stated, the default limitations under applicable Victorian transport legislation apply. We are not liable for indirect or consequential loss, including loss of profit, loss of business, or loss of market, however arising.
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other rights you have under Australian law that cannot be excluded.
8. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund of the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the issue rectified in a reasonable time.
9. Freight claims
Any claim for loss of or damage to goods must be notified to us in writing at ceo@gurehmattransport.online within 7 days of delivery (or the expected delivery date, in the case of lost goods), together with supporting documentation such as photographs, delivery dockets, and proof of value. Claims made outside this period may be declined.
10. Delays
While we make every reasonable effort to meet agreed schedules, transport times are estimates only. We are not liable for delays caused by traffic, weather, road closures, breakdowns, actions of third parties, or other events beyond our reasonable control.
11. Force majeure
We are not liable for failure or delay in performing our obligations where that failure or delay is caused by events beyond our reasonable control, including natural disasters, government restrictions, industrial action, or utility failures.
12. Privacy
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
13. Termination
Either party may terminate an ongoing service arrangement with 14 days' written notice. Jobs already in progress will be completed and charged proportionally. We may suspend or terminate services immediately where you breach these terms, provide false information, or where continued performance would be unlawful or unsafe.
14. Governing law
These terms are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
15. Changes to these terms
We may update these Terms of Service from time to time. The current version will always be published on this page. Continued use of our services after an update constitutes acceptance of the revised terms.
16. Contact us
For questions about these Terms of Service, contact Gurehmat Transport Pty Ltd by email at ceo@gurehmattransport.online or via our contact page.